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We just purchased a 2015 Golf and it was by far the best and easiest car purchase process I have ever been through. Both Martin and Omar were great to deal with. They showed me the Car Proof right away, were open and fair in negotiating the price, and went above and beyond in terms of preparing and detailing the car, getting me a great deal on winter tires, and helping me secure an extra key. The car was ready when they said it would be, they had copies of all the paper work for me, and I was in and out of there in minutes not an hour+ like it often is at dealerships. They even both came out and saw me off. I would definitely buy from them again. Thanks guys, it was great dealing with you!
3 months ago
just got this 2012 infiniti ex35 premium package "like new" with low kms for a great price my man Omar hooked me up and Sebastian did all my finance paperwork and got me the lowest rate and payment with no hidden fees or games I'm very satisfied the way they work and operate most definitely deserves a 5 star if not more thanks again Twin Oaks Auto loving my new car
a year ago
Overall, my experience with Twin Oaks was most wonderful. Buying a used car can be a stressful process, but RJ and Omar went above and beyond to ensure that I was happy. They made the process of test-driving through purchasing low pressure and painless, while providing superior customer service. I was very particular about my expectations and they rose to the occasion. Additionally, they worked tirelessly for 2 months after delivery (for free) to figure out the issue with one of the window switches that failed shortly after purchase. I was happy with them when I first bought the car, but it was their consistently great service and attentiveness after purchase that was most impressive. They are not the kind of dealership that just takes your money and forgets you exist. They genuinely care about the happiness of their customers. They also have a great selection of high quality and luxury vehicles. Highly recommend.
a year ago
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